Life threatening emergencies
Telephone Triple Zero (000).
For life threatening, critical or serious situations only.
State Emergency Service (SES) flood and storm assistance
132 500 for help with a damaged roof, rising flood water, trees fallen on buildings, or storm damage.
Web App: https://132500.qld.gov.au/ses-webapp/
Android/Play Store App: https://play.google.com/store/apps/details?id=au.gov.qld.emergency.incident.ses.assistance
Apple/Itunes Store App: https://itunes.apple.com/au/app/ses-assistance-qld/id704964892?mt=8
Queensland local councils
local council for information for your specific location, or check your local telephone book for your local council contact numbers.
To report a fire telephone Triple Zero (000)
Current information on State-wide fire bans
News and Bushfire Alerts
Road conditions and closures
For state-wide details visit the
Department of Transport and Main Roads web site.
You can also telephone
13 19 40 for 24-hour state wide road reports
Dangerous situations or downed power lines:
- SEQ residents contact Energex on
13 19 62
- All other QLD residents contact Ergon Energy on
13 16 70
Loss of Supply:
- SEQ residents contact
Energex or phone
13 62 62
- All other QLD residents contact
Ergon Energy or phone
13 22 96
Weather and warnings
Visit the Bureau of Meteorology web site at
Alternatively, visit the
Bureau's Telephone Weather Services Directory for Queensland.
Also tune to your local radio station for warnings and advice. Details of your local ABC radio frequency and local web-page can be obtained from
To report wildlife emergencies, marine strandings and pollution incidents, call the Wildlife Hotline on
1300 130 372
To report lost or missing animals during times of disaster and emergency events visit the
RSPCA lost/found web site.
Should you need to report an animal in distress, or you have concerns for the welfare of an animal, please contact one of the following options:
- RSPCA Inspectorate on
3426 9971 or
1300 852 188
- Queensland Primary Industry call centre on
- Your local Police Station
Further information is available at the
RSPCA web site
Emergency Animal Disease and Biosecurity Matters
Department of Agriculture and Fisheries
Bureau of Meteorology tsunami warnings.
Listen to your local radio and TV announcements.
Telephone 1300 TSUNAMI (1300 878 6264).
Health and hospital information
Queensland Health or phone
13 HEALTH (13 43 25 84)
132 203 - report faults & damage to Telstra property
132 299 – business only technical support
For information on school closures either contact your children's school directly or visit