Have you got what it takes?

Responding to emergency triple zero (000) calls, a Fire Communications Officer needs to be the ultimate multi-tasker, able to quickly coordinate multiple streams of information with the appropriate responses when lives are on the line. Managing high stress, high stakes situations, you'll need excellent communication skills and the ability to keep yourself and others calm under pressure. You'll also need to be able to type and input data at speed, and with a high degree of accuracy.


  • Minimum two years full time paid general work experience, or equivalent
  • Successful completion of Year 10 or equivalent
  • Australian/New Zealand Citizen or Australian Resident Status

The selection process

The QFES Fire Communications Officer recruitment process takes a complete approach to selecting the most suitable people from Queensland's and other diverse communities.

  1. Submit application through the form below

    The role is continuously recruited, so applications can be submitted and updated on an ongoing basis.

  2. QFES reviews applications as roles become available

  3. Complete required assessments as directed by QFES Talent Acquisition

    These include Typing Speed Assessment, Work Related Assessment and Workplace Suitability Assessment.

  4. Interview

    If successful in the required assessments you may be invited to a formal interview with QFES

  5. Medical Assessment & Psychological Assessments

    These are designed to evaluate whether you are medically and psychologically fit and suitable to perform the role, including meeting the mental and emotional demands. There are a number of assessments required including online, group and one-on-one assessments.

  6. Criminal History & Integrity Checks

    QFES will undertake a check of your criminal history. Note that past offences will be considered on a case-by-case basis and may or may not affect the success of your application.

It's important to note that successful completion of the required assessment does not mean automatic progression through the different phases of the recruitment process.

If you are successful

If you are successful in your application, your role as Fire Communications Officer will only be secured on the successful completion of the required Recruit Training Course.

The Recruit Course takes place at the School of Fire and Emergency Services Training (SFEST) in Brisbane. You will be fully remunerated for this full-time program at the QFES recruit pay rate.

The course is comprised of practical and theoretical instruction, with assignments and tests to assess your competency throughout. To graduate, you must attain the required standard for each competency.

A 12 month probationary period applies upon commencement of the Recruit Course. If you are not employed on a full-time basis, your pay will revert to either part-time or casual rates following graduation and upon placement in your region and finalisation of the required training program.

Communications Officers as from 1st July 2017

Classification Old Base Inc. 2.2% Weekend Shift Night Shift 38 Hour Week Allowance Total
Classification FC01-1
Old Base $1,732.26
Inc.2.2% $1,775.57
Weekend Shift $380.50
Night Shift $114.52
38 Hour Week Allowance $119.50
Total $2,390.10

Next steps

Expressions of Interest now open

The right fit

Find the role that fits you best with the role suitability quiz