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Frequently Asked Questions

 
When should I seek help?

​You should seek help from a Peer Support Officer or a Fire & Emergency Services Support Network Counsellor if you notice:

  • The way you feel is getting in the way of living the life you would like to lead
  • An increase in your alcohol, tobacco and other drugs use
  • Any decline in the quality of your relationships
  • A an unwelcome change of behaviour that has negative consequences for you
What type of issues does the Fire & Emergency Services Support Network address?

Fire & Emergency Services Support Network can address any life issue that may be troubling you. For example:

  • Critical incident stress
  • Work issues such as conflict, stress, harassment and bullying etc
  • Emotional difficulties
  • Self-esteem issues
  • Home/Family/Relationship difficulties
  • Communication difficulties
  • Loss and Grief
Who Can Use the Fire & Emergency Services Support Network ?

Any QFES staff member or volunteer or their immediate family for any personal or work-related issue.
The Fire & Emergency Services Support Network  acknowledges “immediate family” as a spouse/de facto and dependent children.

How do I use the Fire & Emergency Services Support Network ?

Peer Support Officers and workplaces in each region have a List of Peer Support Officers and List of Fire & Emergency Services Support Network Counsellors throughout Queensland.