Emergency contact requirements
It is a requirement of the owner/occupier to ensure all emergency contact information is maintained and up to date at all times.
In the event of a fire alarm activation or other emergency, QFES Emergency Dispatchers or Technical Support may need to notify the authorised representatives of a monitored premises - individuals who can be contacted 24 hours a day and have access to the monitored premises.
We may also need to make contact regarding other alarm management matters, such as Alarm Signalling Equipment (ASE) or system faults, or account queries. We collect this information via an Emergency Contacts form.
Updating your details with us
Request an Update Emergency Contacts Form by entering and sending us the details in the form
below, or you can contact us directly.
Last updated February 2015