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Right to Information

​The Right to Information aims to make more information available, provide equal access to information across all sectors of the community, and provide appropriate protection for individuals' privacy. Further information about Whole of Government policy and the relevant legislation is available from

Publication Scheme

Our publication scheme describes and categorises information routinely available from the department. It has been developed to give the community greater access to information.

Administrative Access Scheme

The Administrative Access Scheme allows our clients and members of the public to access certain information held by QFES without having to apply through a formal Information Privacy or Right to Information application process.

How to make a request under the QFES Administrative Access Scheme

Fees and charges apply depending on the type of application, the number of documents and the amount of work involved in accessing the information. For further details see the QFES Administrative Access Scheme Information Sheet.

The main types of information held by QFES are Fire Investigation Reports and operational Incident Reports (minor fires, motor vehicle incidents, etc).

Applications can be made in writing, in person or over the phone. To access QFES information, you are required to:

  • Submit your request to QFES – this may be via post, email; or by phone using the QFES Administrative Access Scheme Request form), or QFES Administrative Access Scheme Request form.
  • Indicate that you are seeking access under the QFES Administrative Access Scheme
  • Provide the name of the person making the request
  • Provide contact details for the person making the request
  • Provide sufficient detail about the information requested to enable a QFES officer to identify the specific information required.
  • Provide suitable evidence you have permission to obtain the report.

For further information, contact the Support Officer at:

Queensland Fire and Emergency Services
Administrative Access Scheme
GPO Box 1425
Brisbane Qld 4001
Telephone: 07 3635 3548

We collect your personal information (e.g. email address details) to address your matter and will only disclose it to third parties if authorised by law or with your consent. To find out further information, please refer to our privacy statement.

Disclosure Log

Our disclosure log provides information in response to non-personal information requests made under the Right to Information Act 2009. The tables contain information including the date the application became valid; the reference number; current status and, where appropriate, the details of the applicant/entity. Where documents have been determined suitable for release, a link to that information will be present.

Apply for Information

If you are seeking access to your own personal information, you can apply under the Information Privacy Act 2009. If you are seeking access to non-personal information not available in our Publication Scheme, Disclosure Log or by Administrative Access Schemes you should apply under the Right to Information Act 2009. Information on how to make an application for information is provided in Apply for Information.

YouTube Animation - How to Access Queensland Government-Held Information

Feedback and Complaints

If you wish to provide feedback to improve our Publication Scheme or make a complaint about the information available, please email